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Early trials suggest high level of satisfaction with HIPs - April 2008

Consumers who took part in the early trials of Home Information Packs (HIPs) were happy with the system, according to a survey carried out by the research organisation Ipsos MORI.

HIPs have been required by law since last December by anyone selling a home of any size in England and Wales. They contain information about the property for sale such as the results of local searches and an energy performance certificate.

The research showed that “72% of sellers were satisfied with the HIP, 79% agreed that it contained everything expected, and 81% understood the documents, including their energy rating, from A-G, in the Energy Performance Certificate (EPC)”.

Nearly one third of buyers said they intended to carry out the recommendations in the EPC to improve the energy efficiency of their home. Just under 60% of buyers said they would have liked to have seen the HIP earlier in the process. Many didn’t get the chance to see it until after they had made an offer on the property.

In response to the findings the Government has organised a public information campaign to raise awareness of HIPs and remind estate agents of their responsibility to make sure the packs are readily available to ensure buyers get the full benefit.

The findings are based on trials that took place between November 2006 and April last year and so many of the problems and delays in providing HIPs have now been ironed out. Housing Minister Caroline Flint said: "Consumers are already benefiting from the introduction of HIPs. Search costs are falling as a result of increased transparency in the market, energy ratings can help people to reduce fuel bills, and first time buyers are receiving important information about their home for free.”

Please contact us if you would like more information about HIPs or any aspect of buying and selling a home.

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20 Station Road
Watford, Herts WD17 1AR
Tel: 01923 223324
Fax: 01923 211399
Email: collins@collinslaw.co.uk
Freephone: 0800 731 5821

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